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  1. MyWage
  2. Frequently Asked Questions

Frequently Asked Questions

FAQs (Frequently Asked Questions)

About MyWage

  • What is MyWage and is it reputable?
  • Is MyWage safe?
  • Where does the money for the salary advance come from?

Register and log in

  • How can I log into my MyWage account?
  • How can I register for MyWage?
  • Registration: I did not receive an e-mail to confirm my e-mail address
  • Why do I have to connect my salary account?

Requirements and costs

  • Which requirements have to be fulfilled?
  • What does the registration and use of MyWage cost?
  • How much is the fee for the salary advance?

Information on the service “salary advance”

  • For what purposes can the salary advance be used?
  • Is the salary advance offered by MyWage a loan?
  • What is the difference between the salary advance offered by MyWage and a loan?
  • Will my employer be notified if I apply for a MyWage salary advance?
  • Do I need to worry if my employer goes out of business?
  • Will the SCHUFA be informed about the use of MyWage?
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Retrieving a salary advance

  • How can I retrieve a salary advance?
  • What is the maximum amount I can retrieve?
  • When will the money arrive on my account?
  • Is there a possibility for an instant bank transfer of the salary advance?
  • Is it possible to retrieve my salary advance more than once a month?
  • What can I do if there is no salary advance available for me?
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Repayment of the salary advance

  • When do I have to repay the salary advance?
  • What happens if I do not repay the advance on the scheduled date?
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